business logo of Silviax

SilviaxReviews 76

3.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Silviax?
grey star
grey star
grey star
grey star
grey star

Silviax Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product quality and design, particularly regarding custom jewelry that meets aesthetic expectations. Many customers appreciate the prompt communication and responsiveness from the customer service team, which enhances their overall experience. However, there are significant concerns about shipping delays, with some customers reporting extended wait times and issues with order fulfillment. Additionally, dissatisfaction arises from defective products and inadequate resolution of complaints. Overall, while the brand has loyal supporters who praise its offerings, it faces challenges in consistency and customer support that could impact future growth.

This summary is generated by AI, based on text from customer reviews

service
36
value
33
shipping
34
returns
19
quality
31

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Quineice S.
Unfollow Quineice S.
Share Review
Report Review

So I bought about 4-5 items and each of them was defective after having my items the first week my earrings broke never received a bigger chain the letter earrings was supposed to be big like the picture I have never been so disappointed in my life and all they said was here is 10% off my daughter earrings you couldn't even tell it was her name NEVER AGAIN…. Just be mindful when buying cause I will not, and I'll make sure my family doesn't either

Date of experience: July 7, 2024
California
1 review
0 helpful votes
Follow Britt S.
Unfollow Britt S.
Share Review
Report Review

Great quality custom jersey. This is the second one I have purchased and will be buying more soon. Can't wait to wear and show off.

Date of experience: July 6, 2024
California
1 review
1 helpful vote
Follow Starlette C.
Unfollow Starlette C.
Share Review
Report Review

Unhappy
March 22, 2024

Ordered December 2023 got an email Feb stating my package address was invalid confirmed correct address it's now almost April and still no merchandise. No tracking no follow up…very unhappy!

Date of experience: March 22, 2024
New York
2 reviews
3 helpful votes
Follow Kwanisha L.
Unfollow Kwanisha L.
Share Review
Report Review

Eye catching
March 21, 2024

Silvia's is the greatest for shipping for custom jewelry! Everyone loves the name chain, my niece is always asking me to wear it. It doesn't change color or irritate my neck ( I have sensitive skin). It isn't heavy. I would highly recommend them. They answer ALL my questions and concerns.

Loading...
Loading...
Date of experience: March 19, 2024
Minnesota
1 review
0 helpful votes
Follow Robin V.
Unfollow Robin V.
Share Review
Report Review

I love they jewelry I'm telling everybody go and buy you some good jewelry it don't turn colors I have got in the shower with it but it

Date of experience: February 20, 2024
Canada
1 review
0 helpful votes
Follow Dameria S.
Unfollow Dameria S.
Share Review
Report Review

Love love love
January 16, 2024

My goddaughter loved the chain so much that she wants another one for her birthday with a different picture.

Date of experience: January 15, 2024
Washington
1 review
0 helpful votes
Follow Jacobb M.
Unfollow Jacobb M.
Share Review
Report Review

Poor quality
January 2, 2024

I received a pendant with a picture in it. And there's no possibly see the picture light apps on your phone. Nothing like it shows on their website. Do not order.

Date of experience: January 2, 2024
South Carolina
1 review
0 helpful votes
Follow rashad f.
Unfollow rashad f.
Share Review
Report Review

Loved
September 8, 2023

Love both my chains, happy to see everything was spelled correctly, and they're very beautiful! Will buy again.

Date of experience: September 7, 2023
Georgia
1 review
0 helpful votes
Follow Veria W.
Unfollow Veria W.
Share Review
Report Review

Not happy at all
August 25, 2023

It's not what I wanted I wanted a double name am not happy at all can you please send me what I want u got the money off of my account and you did not send receipt

Date of experience: August 25, 2023
Puerto Rico
1 review
0 helpful votes
Follow Jeamilis Z.
Unfollow Jeamilis Z.
Share Review
Report Review

Hermosa
August 7, 2023

Hermosa Sortija Personalizada. Un hermoso recuerdo de mis 2 hijos para toda la vida. La amé tan pronto la vi

Date of experience: August 7, 2023
Florida
1 review
0 helpful votes
Follow Life As Ciera g.
Unfollow Life As Ciera g.
Share Review
Report Review

I love this necklace, it goes with everything and a great everyday wear. Everyone should purchase this necklace

Date of experience: August 2, 2023
Florida
1 review
1 helpful vote
Follow Bre T.
Unfollow Bre T.
Share Review
Report Review

Her Birthday Gift
July 19, 2023

We're Very satisfied, a very beautiful set! The colors are vibrant.She says this is the best birthday ever!

Date of experience: July 19, 2023
Maine
1 review
0 helpful votes
Follow Dawson P.
Unfollow Dawson P.
Share Review
Report Review

This necklace was bought for my son's father's day gift
It's the weed necklace
He has gotten alot of praises on his necklace
It never leaves his neck
The product was very reasonable in pricing and shipping was on time
The packaging was excellent

Date of experience: July 6, 2023
California
1 review
4 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

Earrings
May 26, 2023

Love my earrings and my initial charm and chain Well, I only bought two items and I love the jewelry and I recommend it to anyone who buy and I will buy more. Thank you.

Date of experience: May 24, 2023
New Jersey
1 review
0 helpful votes
Follow MICHELLE V.
Unfollow MICHELLE V.
Share Review
Report Review

I ordered a name necklace and I loved it ever since I got it. I have had no issues since I got it over a year ago. I highly recommend them!

Date of experience: May 8, 2023
Texas
1 review
3 helpful votes
Follow Takisha S.
Unfollow Takisha S.
Share Review
Report Review

No package
May 7, 2023

I ordered from Silviax on the 13th of last month and still have not gotten my package and no response when I asked for a refund

Date of experience: May 7, 2023
Kentucky
1 review
0 helpful votes
Follow Jarga W.
Unfollow Jarga W.
Share Review
Report Review

Love it
May 3, 2023

I have alot of jewelry when placed next to my giod necklace you can't tell the difference and I absolutely love the design of my necklace wore it when I went on my cruise was able to wear in the sun and swim with it on awesome product

Date of experience: May 3, 2023
Pennsylvania
2 reviews
0 helpful votes
Follow sabria A.
Unfollow sabria A.
Share Review
Report Review

Jewelry
April 19, 2023

I got my order 03/21 and I love it I get so many compliments I order to my orders and they are on the way

Date of experience: April 19, 2023
New York
1 review
0 helpful votes
Follow Shawntel M.
Unfollow Shawntel M.
Share Review
Report Review

In love with these
April 4, 2023

I absolutely LOVE my necklace and earring set from Silviax. I've gotten so many compliments on them and when I posted it on my Facebook and Instagram story people were messaging me asking me where I get it from and of course I put the Silviax Instagram tag because the best and affordable jewelry spot ever. I will be purchasing again soon. Thank you!

Loading...
Loading...
I absolutely LOVE my necklace and earring set from Silviax. I’ve gotten so many compliments on them and when I posted it on my Facebook and Instagram story people were messaging me asking me where I get it from and of course I put the Silviax Instagram ta
Date of experience: April 3, 2023
Maryland
1 review
1 helpful vote
Follow Charelle G.
Unfollow Charelle G.
Share Review
Report Review

Jewelry
February 22, 2023

I love how they where commenting with you, on how your package was going I like how they came faster than I thought … I got two sets of necklaces and earrings beautiful.

+4
Date of experience: February 22, 2023